INTRODUCTION
The Institute of Software Technologies (“IST,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy notice will inform you about how we look after your personal data when you visit our website and inform you of your privacy rights and how the law protects you.
1. IMPORTANT INFORMATION AND WHO WE ARE
Purpose of This Privacy Notice
This privacy notice aims to give you information on how the Institute of Software Technologies collects and processes your personal data through your use of this website, including any data you may provide when you sign up for our courses, subscribe to our newsletter, purchase a product or service, or take part in any other engagement with us.
This website is not intended for children under 16 years of age, and we do not knowingly collect data relating to children.
Controller
The Institute of Software Technologies is the controller and responsible for your personal data.
Contact Details
If you have any questions about this privacy notice or our data practices, please contact us at:
- Full name of legal entity: Institute of Software Technologies
- Email address: https://isteducation.com
- Address: Mpaka Rd, West Point Building, 6th Floor, Parklands
- Telephone number: +254 7 39 944 882
2. THE DATA WE COLLECT ABOUT YOU
Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data includes first name, last name, username, title, date of birth, and gender.
- Contact Data includes billing address, delivery address, email address, and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data includes information about how you use our website, products, and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
3. HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources.
4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
Purposes for Which We Will Use Your Personal Data
We have set out below a description of the ways we plan to use your personal data:
- To register you as a new student or client
- To process and deliver your order or service
- To manage our relationship with you
- To enable you to participate in a program, event, or survey
- To administer and protect our business and this website
- To deliver relevant website content and advertisements to you
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences
5. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. DATA RETENTION
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
7. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
If you wish to exercise any of the rights set out above, please contact us at privacy@ist.edu.
8. THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
9. COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
10. CHANGES TO THE PRIVACY NOTICE
We keep our privacy notice under regular review. This version was last updated on the date stated at the top of this page. Historic versions can be obtained by contacting us.